Rentalic - Rent, Share and be Green

Frequently Asked Questions

About Rentalic

Rentalic is a online service that facilitates person to person renting among friends, family, and communities. You can list items you own or services you can provide for FREE on the site; or you can find and rent items or services you need. Rentalic enables people to make money and save money while promoting a greener lifestyle through reuse!

At Rentalic, we have "Owners" and "Borrowers". Owners list items and services for rent, while Borrowers can search for items and services they need and rent them. Please refer to our "How it works" page.

* To be green by promoting re-use and sharing through renting.
* To create additional income; maybe even create your own rental business.
* To try before you buy.
* Because renting might be a cheaper alternative to buying.
* To save storage space.
* To reap tax benefits from donating your rental proceeds to a charity.
* To promote social entrepreneurship within your community.

Rentalic is more than a marketplace; it's a community that reflects the many facets of our neighborhoods and its individuals. At Rentalic you can meet your neighbors and maybe even make new friends along the way.

Please refer to Rentalic Inc. "Terms of use", "Privacy Policy", "Rental Policy", "Prohibited Items", "Pricing Policy" located on the footer of every page of the Web Site

On the right border of every page of the Web site, there is a "Feedback" button that can be clicked to send feedback. For other methods of contacting us, please refer to the "Contact Us" page, which is linked on the header and the footer of every page.

Rentalic's reservation system verifies availability of sufficient funds to support the transaction. Pre .authorization of funds by the borrower increase the legitimacy of the transaction and individual.
Once an item is reserved, Rentalic provides the borrower with a unique security code. The security code is used by the two parties to authenticate the transaction. Transaction will not initiate until both parties agree to the terms and the conditions of the rental and validate the security code.
The security code can be validated via Rentalic's Web site or Interactive Voice Response ("IVR") phone system (Rentalic-mobile borrower verification and payment processing platform"). Users will enjoy the convenience and ease of obtaining instant borrower verification and payment processing using their mobile phone or device

New User registration and account setup

Yes. Registration is absolutely FREE. As a registered member, you can list your items on the Web Site for FREE and you can search for available items or services near your location for FREE!

The only personal information Rentalic requires from you is your name, location, and email address. However, to build your reputation on Rentalic and gain the trust of potential owners/borrowers, you are encouraged to provide additional optional information on the "My Profile" page.

Under the Sign In menu, you can choose "Sign in with Rentalic" to log on to the Web site or change your password. Your user name is the email address you registered with Rentalic. After entering your user name, click on the link for "Forgot Password". Once clicked, a notification with instructions will be sent to your registered email address.

Posting items for rent within your community

You can list any item you own or a service you can provide. Items and services should be transactional and must abide by the requirements of Rentalic's "Terms of Use", "Rental Policy", "Prohibited Items" Policy, and other terms and conditions listed on the Web Site, as well as Federal, State and local laws. Rentalic Inc. is NOT responsible for any consequences resulting from the listing of unlawful items and services.

Listing an item or service is FREE.

Yes. You have complete control over the days you make your item or service available. At the time of the listing of an item or service, you can use the "Blackout Dates Calendar" feature to block days that you do not want to rent out the item or service you listed. Alternatively, if you need to add/change the blackout dates, you can use the "Edit" option to make changes.

Some owners may agree to deliver the item to you, while others may request that you pick up the item at an agreed upon location. This is usually specified by the owner at the time of the listing of the item or service. Some owners may provide additional information on the Delivery/Pickup Instructions section and/or Return Instructions section, which will be displayed on the item description page.

The owner has the freedom to set your own rental price for your items or services. It is recommended that the pricing of an item or service be set at a reasonable percentage its retail price to attract potential borrowers.

Yes. Rentalic provides the owner with option to request a security deposit for the items listed. The owner can determine the value of the security deposit for the item.

Searching for items to rent within your community

Rentalic supports a cutting edge search platform. Our website will help you find items you need based on your location. You can use our advance search feature to expand or minimize your search criteria to find exactly the item or service you are looking for.

Yes, you can adjust the search radius by selecting the Advanced Search option.

Rentalic has a feature called "Request an Item" where you can post the item you are seeking in your area. Rentalic users will be able to view any item requested and can offer the item for rent.

Renting items from your community

You can rent any item or service that is available on the Rentalic Web site. Rentalic is not responsible for any consequences resulting from renting any unlawful items or services. Please refer to Rentalic's "Terms of Use", "Rental Policy", "Prohibited Items" Policy, and other terms and conditions listed on the Web Site for further information.

Upon finding the desired item or service and agreeing to the conditions of the owner, you can follow the simple directions to pay the service fee to reserve the item or service. The owner will be notified when you reserve an item or a service.

The borrower does not pay any fees for using Rentalic. The borrower is only responsible for the Rental Transaction + Security Deposits.

Listing an item or service is FREE. The owner will be charged 5% of the total rental fee upon making a successful transaction.

Every item posted on Rentalic lists the general information of the owner of the item. The potential borrower can contact the owner via the "Message" link on the item details page.

When you receive the confirmation that you have reserved an item, you will be issued an Secret Code that must be provided to the Owner when you meet to retrieve your item.

The secret code given to the Owner is an innovative way to reassure the fact that the borrower has the funds to rent your item or service. When given the code, you can either log-in to Rentalic and enter the code on the item's "Tasks & Action Items" link or you can call Rentalic's Mobile Borrower Verification and Payment Processing System to approve the rental agreement and transfer the Rental fee & deposit that was agreed upon.

Follow the delivery/pickup instructions on the Item Description page. You can also send a message to the owner to make arrangements to have the item delivered or to pick up the item.

The rental fee will be paid directly to the owner via PayPal.

At the time of making the reservation you are required to pay the total rental fee for the rental. The item rental fee is paid directly via PayPal.

No. All financial transactions will take place via PayPal secure payment methods.

Owners are expected to provide an accurate item description. If you are not satisfied with the item, you can refuse the item and inform Rentalic.

Once you take possession of the item you agree to abide by the rental terms, including payment of fees that the owner provided. Be absolutely sure to review the condition of the item and read through the rental agreement terms before you take the item.

When you return the damaged item to the owner, you must inform the owner of the damages. It is the responsibility of both parties to reach an agreement on compensation for the damages. Rentalic assumes no liability for the damages caused to any item(s).

If items are damaged, it is the responsiblity of the owner and the borrower to negotiate the damages and reach an agreement on what percentage of the deposit should cover the damages. Rentalic is not responsible for any damages to an item(s).

When a reservation is made by the borrower, Rentalic makes sure that the borrower pre-authorizes availibility of the security deposit. When the rental transaction is completed, Rentalic queries the owner about succesful completion of the transaction. If the owner responds that the item was not returned per the orignal agreement, the owner is given the option to charge the security deposit either partially or fully.

If the owner decides to charge the security deposit, Rentalic transfers the security deposit from the borrower to the owner's Paypal account.

Rentalic is not responsible for holding and/or refunding security deposit. For some reason if there's a dispute between you and the owner, please refer to our rental policy and terms of use for your options.

No. Certain home owners insurance, renters insurance, or other types of insurance MAY cover your transaction. Rentalic is not responsible for insurance or verification of insurance. Owners and borrowers are responsible for researching any insurance requirements prior to renting items or services.

At Rentalic, we use PayPal as the secure transaction method.

Yes. You need a PayPal account to execute rental transactions on Rentalic. Signing up for a PayPal account is quick and easy.